Customer Stories

ePLDT empowers businesses to thrive in the digital landscape with tailor-fit solutions that drive innovation, modernize operations, and strengthen cyber resilience.

Discover how businesses are overcoming challenges, driving innovation, and achieving success with ePLDT’s secure and customized solutions through inspiring customer stories.

Customer Stories

PRG Strengthens Resilience Through ePLDT Solutions

Prince Retail Group ensured continuity and growth with ePLDT’s data center and Microsoft solutions.

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PLDT Smart Pioneers Conversational AI with ePLDT

PLDT-Smart’s AI-powered Virtual Collections Assistant (VCA) boosts efficiency, enables seamless automation, and delivers outstanding satisfaction.

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Ahead in the “Cloud”: Landers Attributes Expansion to ePLDT’s End-to-End Cloud-Based Solutions

The shift to ePLDT’s Cloud technology helped aid The Unido Group in flexibility and agility during disruptive times.

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NCMH 24/7: Mental Health Support Made More Accessible

NCMH meets massive demand in providing an efficient call center-like system with the help of ePLDT’s Contact Center as a Service (CCaaS).

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RLC Achieves Seamless Cloud Migration with ePLDT

ePLDT enabled RLC to migrate 63% of workloads to the Cloud with zero downtime, cutting costs and fortifying security.

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Accelerating AI Transformation: ACME Bank’s Copilot Success Story

ePLDT’s SwiftStart AI program achieved 3X faster productivity and operational efficiency.

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